Support & Well being

If you need assistance, please don’t hesitate to reach out.

No matter where or how you’re pursuing your studies at the University of London, there’s an abundance of support available to help you navigate any challenges to your well-being. All the support services mentioned below are completely free for all our students.

Here's where you can find support

For Distance or Flexible Learning Students at the Norwich College:

Your Personal Advisor is there to provide advice and support while keeping an eye on your academic progress. You can bring any concerns to your Personal Advisor’s attention, whether they are related to life in UK or academic matters. The Student Services Team operates an open-door policy to offer advice and guidance on practical issues such as housing, healthcare, immigration, or finances. There is Students’ Union Welfare Officer who run campaigns and workshops throughout the year and are available to address your concerns.

“Involve those closest to you. Let them know if you’re finding things difficult. Activate your social support network. It can often be a significant relief and a valuable source of assistance and solace.”

We strongly encourage you to stay in touch with the people in your life who care about you, whether it’s family, friends, or someone you trust. If there are moments during your university experience when you feel distressed, down, unwell, or overwhelmed, don’t hesitate to confide in those who care about you. Let them know if you’re going through a tough time and activate your social support network. It can often be a great relief and a powerful source of assistance and comfort.

Everyday Tips To Enhance Your Well-Being:

Here Are Some Practical Resources For Advice On Simple Activities That Can Support Your Mental Health And Well-Being:

Everyday Tips to Promote Your Well-being

We recommend the following resources for practical advice on simple activities to support your mental health and well-being:

– Every Mind Matters from the UK National Health Service: Answer five questions to receive a “Mind Plan” with top tips and personalized advice.

– Student Minds: Explore a range of trusted information, services, and tools to help you navigate the challenges of student life.

– Thoughts: A support service for young people that addresses common problems, questions, and thoughts young individuals often have.

– Digital Wellbeing Library: Offers practical advice and pertinent information based on clinical evidence and research.

If you are concerned about the well-being of a vulnerable member of the Norwich College community due to abuse, exploitation, or neglect, please refer to our safeguarding policy for guidance on how to report your concerns and seek help.